By purchasing our dressing table ("Product"), you ("Customer") agree to these terms, compliant with U.S. laws (Magnuson-Moss Warranty Act, FTC Order Rule).
- 1. Order Confirmation & Shipping
- Order confirmed via "Order Confirmation" email after 24-hour verification post-payment. - In-stock: Shipped within 48hrs (UPS/FedEx/USPS) with tracking. - Pre-order: Follow product page timeline; delays over 3 days notified. - Shipping cost: Calculated at checkout; AK, HI & territories may have surcharges.
- 2. Product Information & Accuracy
- Product specs (dimensions, materials, finish) are on the detail page. Minor variations (lighting, batches) exist—actual product prevails. Customizations require pre-order CS confirmation (separate terms apply).
- 3. Returns & Exchanges
- 30-day return policy (U.S. state requirement): - Eligibility: Request within 30 days of delivery; unassembled, unused, original packaging/hardware/manual intact. - Exceptions: No returns for custom, assembled (non-defective) or mishandled items. - Shipping: Customer pays for non-defective returns; we cover defective ones (photo/video proof needed).
- 4. Warranty & After-Sales Service
- 1-year limited warranty for manufacturing defects (excludes wear, improper assembly, damage): - Coverage: Defective parts (drawers, hinges); claim with order number, purchase date & defect proof. - Assembly: Includes manual & video QR code; CS assistance (9AM-5PM PST, Mon-Fri).
- 5. Amendments & Dispute Resolution
- Terms may update (7-day website notice for regulatory/business needs). - Disputes: Negotiate first; failing that, file in court at our U.S. office county ([Insert U.S. Office Address]).Customer Service: [U.S. Toll-Free Number] | [Email] | Hours: 9AM-5PM PST, Mon-Fri